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Shipping & Returns

Domestic Shipping Days   International Shipping Days
First Class Mail 3-5 Days   First Class International 7-30 Days
Priority Mail 1-3 Days   Priority Mail Int. 10-15 Dasy
Priority Mail Express 1-2 Days   Priority Mail Express Int. 6-10 Days

Please Understand that,

  1. Purchase from this website are non-refundable (due to the type of product we sell).
  2. You are responsible to provide us with correct shipping address and billing address.
  3. No refund will be accepted if you provide us a wrong shipping address and Product is not delivered to you.
  4. No Refund will be accepted for non-delivery of your products.
  5. Authentic kratom is not responsible for any shipping delays by USPS. We are responsible for shipping your order out of our warehouse in a timely manner. Once it leaves our warehouse, we are not responsible any longer.

It is also very important for customer's to understand, due to the type of product we ship, USPS may randomly hold your package for inspections, which may cause delay. Please contact USPS for any issue regarding your order.


Tracking Your Order: You may track your order from our website directly by logging in or without logging into our website.

The Products, Instructions, and claims on this site have not been evaluated by Authentic Kratom or US Food and Drugs Administration (FDA). They are NOT intended to diagnose, treat, Prevent, or cure any disease or medical condition or substitute for advice from a physician or health care professional. Please contact your physician or health care professional with any question regarding these products. Kratom in general have NOT been approved by the FDA for human consumption. Consuming Kratom may lead to serious health illness. Kratom sold on our website are for research purposes only.

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